What is your returns process?

We accept products back within 30 days for a refund or exchange. Please note that used bottles of perfume will not qualify for a refund.

Return postage costs are covered by the customer, with proof of postage made available to us at the time of shipping.

Once we have received your returned item, we aim to process your refund within 7 working days.

Please get in touch if you have any other questions.

If you wish to return Home Reed Diffuser or Car Freshener, please ensure that the stoppers are tightly secured on the products prior to returning.